Support

Account & Login

If you're having trouble signing in, try resetting your password from the login screen. If the issue persists, contact us with your registered email address.

Data & Sync

Myosin stores all your data locally on your device. Your workouts, routines, and metrics sync automatically to the cloud when you're online. If you notice sync issues, ensure you have an active internet connection and try reopening the app.

Account Deletion

You can request deletion of your Myosin account and all associated data in two ways:

Option 1 — From the app (recommended)

1. Open Myosin and sign in to your account.
2. Go to Settings > Account > Delete account.
3. Confirm with your password.
4. Your account and all associated data are deleted immediately.

Option 2 — Without the app

If you no longer have Myosin installed, send an email to support@getmyosin.com from the email address associated with your Myosin account. Use the subject “Delete my account”. We will process your request and confirm by email within 7 days.

What data is deleted

When your account is deleted, the following data is permanently removed:

• Profile information (email, display name, language preference)
• All workout routines, folders, and exercise configurations
• All workout sessions, sets, reps, and weights
• All custom metrics and tracker entries
• All personal records (PRs)
• Crew memberships and invitations
• Push notification tokens

Retention period

• Account and personal data are removed from active databases immediately upon deletion.
• Encrypted backups are purged within 30 days.
• Anonymized aggregate statistics that cannot be linked back to your identity may be retained indefinitely for product analytics purposes.

This action is permanent and cannot be undone.

Bug Reports & Feedback

Found a bug or have a suggestion? Email us at support@getmyosin.com with a description of the issue and your device model. Screenshots are always helpful.